Our Values




We are here when you need us


If you have a last minute business trip, 6 a.m. flight or maybe you just forgot to get transportation for your cousin’s birthday party, we can accommodate you. Call or email us at your convenience and one of our staff will be happy to assist you. All of your quote requests, rate inquiries and general questions will be answered within a 24 hour period (in most cases it is less). We are a true service based company.



We're affordable elegance


When you truly consider the facts - when you add up all of the features - we undeniably offer more value than any nearest competitor. Sometimes you have to look beyond the price and consider all things such as vehicle quality, professional chauffeurs and staff, on-time service, flexibility, and customer support. There is a cost to "cheap limo service" - don't let it burn you, choose Affordable Elegance.



We answer the phone


Our reservation agents are waiting for your call Monday - Friday 9 a.m. - 8 p.m. and Saturday - Sunday 12 p.m. - 6 p.m.



We hire amazing employees


The talent runs deep within our organization. This means a better customer service experience for you. All of our chauffeurs are required to have TSA certification and have no less than 10 years transportation experience. Some companies offer 24/7/365 service, but those companies have grumpy employees. We provide our customers with happy employees that are well rested to help you plan and meet all of your transportation needs. Simply, we find, hire and train the most talented individuals possible and we work hard to keep them.



Serving since 1993


We’ve been in the transportation business for over 15 years. We're not a one man operation or mom /pop shop. We understand that five star service is not a frivolous luxury, but an essential fundamental.  Our longevity and experience speaks volumes.



We’ll beat any price


If you find a lower price in the DFW metroplex we will beat it. (*prices must be of comparable hours, rate and vehicle type)



Our service


We pledge to provide service that is equal to, if not greater than, how we would treat our own mother (and yes we still talk to her and she is doing well). Consumer feedback drives our business. If you have a suggestion or a just a general comment about our service we encourage you to share it with us at feedback@captainlimousines.com.



World's greatest chauffeurs


The world’s friendliest; most talented chauffeurs have been hired to serve you. Our chauffeurs will arrive at your designated pick up location on time and be ready to assist you with anything you may need for your travels.



Highest quality vehicles


We provide the latest make and model year vehicles. Unlike our competitors we frequently cycle in new vehicles so that new car smell never goes away. We guarantee that our vehicles will be in pristine condition and you will not smell the previous passenger’s perfume/cologne or find a Cheeto or gum wrapper lurking under a seat.



We understand your needs


After being in the transportation business for over a decade you tend to become an expert on what customers are looking for. From weddings to airport transfers we can provide our clients with the service they deserve and need. Anyone can start a limo company, but it takes years of experience to know that our business is not transportation, Our Business is You!